VS Resource Return Policy

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If you would like to return an item that you have purchased because you are dissatisfied with it, please call 217-821-1173 within 14 days of purchase for a return authorization. Return the item in its original condition and shipping prepaid to:

C/O Returns
Visual Solutions Resource
8585 Timber Ridge Road
Effingham, IL 62401

Please make sure to enclose a "Return Note" stating why you are dissatisfied with the item and how you would like the payment handled. This is important to us, because we want to make sure that our products and services are of value to our customers.

Return Payment Options:
Please request one of the following options in your "Return Note":

  • Refund the full purchase price, minus shipping and handling.
    OR
  • Apply full purchase price, minus shipping and handling as credit to your account for future purchases.
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